This is a registered business, so. And 12 internationally, but don't forget that once I pass it off to the post office, they are in control.If you have a problem or question, there is no need to file a claim, CONTACT ME. I will take care of you... Most of my items are used and vintage that have some wear from their age which will be clearly noted in my description with measurements given. This is my living, so I take it seriously and will do anything within reason to make it a great experience for you and I. This item is in the category "Sporting Goods\Team Sports\Field, Ice & Roller Hockey\Skates\Men's Ice Hockey Skates". The seller is "cyclingtdf" and is located in this country: CA. This item can be shipped worldwide.